CONSULTING SERVICES

Complex change requires a complex approach. Our management consultancy services are bespoke to your organisation, helping you to meet intended business outcomes in a deliberate way.

LEADERSHIP NEEDS ANALYSIS

“We need to identify and define the style of leadership that is relevant for our business, that will steer us through the short-term challenges and drive our long-term business success.”

Our View

Leadership needs to reflect the operating context of your business, your ambition, your goals and the needs of the ‘followers’.

We can perform a thorough analysis of key organisation principles and attributes that are going to be fit for purpose AND assess your current structure against that analysis.

This would provide you with a robust and objective recommendation, including:

  • Identification of where your current structure represents a source of strength or best fit for your circumstances.
  • Reference to external benchmark data where appropriate for your needs.
  • Recommendations of structural changes or related options where improvements are identified.

LEADERSHIP ASSESSMENT

“We know that the way we work is changing and will continue to change. Ensuring we have the right leadership capabilities is essential to our future success.”

Our View

Objective and robust assessment of leadership skills and behaviours can provide you with a more accurate basis to determine how to use your leadership capabilities and where you need to address gaps.

We can conduct a reliable assessment of your current leadership capabilities and identify opportunities for utilising core competence or developing skills/behaviours where they are needed.

This includes:

  • Design or selection of appropriate assessment tools/methods.
  • Facilitation of individual assessment for each designated leader.
  • Individual feedback reports for each participant.
  • Overview and recommendations report for CEO/MD.

ORGANISATION/TEAM STRUCTURE REVIEW

We have restructured our business to reflect the economic outlook, but I am not sure if our teams are now organised to operate effectively.

Our View

 Your organisation structure needs to reflect the operating context of your business, be easily flexed to meet changing demand and provide clear framework within which people can work effectively. 

We can perform a thorough analysis of key organisation principles and attributes that are going to be fit for purpose AND assess your current structure against that analysis.

This would provide you with a robust and objective recommendation, including:

  • Identification of where your current structure represents a source of strength or best fit for your circumstances.
  • Reference to external benchmark data where appropriate for your needs.
  • Recommendations of structural changes or related options where improvements are identified.

PROCESSES AND SYSTEMS – DESIGNED TO ENABLE OR CONTROL?

“With everything going on in the world, we need to ensure our processes are fit for purpose. Our processes and systems need to reflect our new ways of working and we’re not sure if they do.”

Our View

Processes and systems need to be designed intentionally and to enable your team to do their jobs.  If the context changes, processes and systems can quickly become obstacles to performance.

We can work with you to identify business critical processes, complete the analysis of what is needed from these processes and assess current process and system capability in this context.

This would include:

  • Analysis of the critical process capabilities against your business plans.
  • Completion of an up-to-date inventory of core processes and systems.
  • Assessment of each core process/system against business requirements.
  • Identification of current, core capabilities.
  • Identification of improvements needed to enable improved performance.

CRITICAL SKILLS/CRITICAL PEOPLE

“We’re making changes to reduce costs but and we want to focus on retaining top talent and critical skills.  Our employees need to be able to adapt to the demand of the future.”

Our View

The skills that were important to get your business to this stage may not be the skills that you need to get you through this phase of your business.

We can conduct a critical skills analysis to identify and define the capabilities and associated proficiency levels needed to propel your performance.

We can also design appropriate skills assessments with you so that you can identify the extent to which you already have the necessary skills available and which, if any, do you need to further develop or acquire.

COLLECTIVE BEHAVIOUR – HOW THINGS REALLY GET DONE

“We need to ensure we have the right people, behaving in the right way, to drive our business forward through a difficult and uncertain time.”

Our View

It is likely that your business activities will have to adapt to changes in the wider economy, however, a large part of how things get done is determined by personality and accepted practice – culture.

We can conduct a review of your team’s collective behaviour – or culture assessment – to provide you with a thorough assessment of how things really get done.

This includes a compare-and-contrast exercise to present an outside-in perspective on how different aspects of your business work and are perceived to work.

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